Purpose
This Cookie Policy is developed and adopted to explain how the organization, Redcare Health Services, as an HMO, use cookies to recognize you when you visit our websites.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
Your privacy is important to us. It is Redcare HMO’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, on our website, https://redcarehmo.com
Scope
This policy applies to all systems, people and processes that constitute Redcare HMO’s information systems and any entity that visits the Redcare HMO website.
Review
It is the responsibility of the policy owner to ensure that this policy is reviewed at least once annually. Internal or external factors may drive the need for a policy review prior to the scheduled time.
Cookies Policy
Cookies Defined
Cookies are files created by websites you visit. They make your online experience easier by saving browsing information. With cookies, sites can keep you signed in, remember your site preferences, and give you locally relevant content.
There are Cookies set by the website owner and are called or referred to as “first party cookies”. Other Cookies set by parties other than the website owner are referred to as “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Use of Cookies
We may use first and third party cookies the following reasons:
- Technical reasons- For technical operation of the website referred to as “essential” or “strictly necessary” cookies.
- Tracking – track and target the interests of our users to enhance the experience on our Online Properties.
- Other uses – advertising, analytics and other purposes.
Controlling your Cookie Preference
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website at www.redcarehmo.com. If you choose to reject cookies, you may still use our website. You may also set or amend your web browser controls to accept or refuse cookies.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Cookie Collection and Use of Information
Our cookies may automatically collect personal information from you when you do any of the following on our website:
Use a mobile device or web browser to access our content. Information collected may be by the “first party” or “third party” cookies and may include:
Name
Location
History
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
to enable you to customize or personalize your experience of our website
to contact and communicate with you
for internal record keeping and administrative purposes for your Health Insurance
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
Your Rights and Controlling Your Personal Information
You always retain the right to withhold personal information from us, with the understanding that your experience of our website or facilities may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.
If we receive personal information about you from a third party like your HR or company secretary, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Resolution Channel
For any questions or concerns regarding privacy, enrollee/client may contact us using the following details:
Administrator (Data Controller)
POLICY COMPLIANCE
Any employee of Redcare HMO found to have intentionally violated this Policy may be subject to suitable action including disciplinary action, as defined by the Employee Disciplinary Process. This policy shall be monitored for compliance by the Data Processing Officer(DPO) who will be appointed by the management of Redcare.